What Web Businesses Can Learn from Online Gambling Websites.

Ecommerce with its fast and rapid growth faces one major factor. Can the customer trust the supplier - the online gambling websites, who is just a name on the web, with his credit card and the promise of the supplier to deliver. Online gambling websites, probably one of the fastest growing segments of this ecommerce faces an even greater obstacle in gaining the trust of the gambler. In the US these gambling sites are illegal. As a result most US based online media companies refuse to advertise them, certainly Google and Yahoo. This means that the sites are hard pressed to promote their sites.

There are online gambling websites that open up and then disappear overnight. Goods are not shipped and consumer confidence is destroyed. With online gambling your money disappears before you have even made the bet! You can understand then why it is so important for the gambling sites to be able to assure their customers of their trustworthiness.

This applies more so to the customers in the US. The website is located overseas and should you have a problem with an unfulfilled bet or non delivery of a product. you have very little legal recourse in getting satisfaction from online gambling websites that are owned and operated outside the US borders. They can accept American customers but to complicate matters, the online gambling bet with real money is illegal in the USA under federal law as well as State laws. The facts are that sixty percent of the industries customers are from the USA.

So we come to the crucial problem of the online gambling site.

How can they gain the trust of the visitor to their site.

1. online gambling websites trust symbols. Because these sites are located outside the USA, they are not covered by business certification programs such as Better business Bureau or Square Trade. Therefore they have to create their own watch dog bureaus. E-commerce and online gaming regulation and assurance, ECOGRA, is such a bureau. They offer their own secure connection certificates from such organizations as Thawte.

2. online gambling websites assurances. They give more than just fancy names. The declaration of one such gambling website, a very successful one, states the following, We are licensed and regulated by the Government of Gibralter, and our games are tested by iTech Labs, an independent tester of gaming and wagering devices, to ensure that the games are fair and operate correctly."

3. online gambling websites transparency. It is very difficult sometimes to establish who is behind most ecommerce sites, Online gambling sites are very transparent and will give you all details of where the company who owns the site is located. They make a point of advertising their integrity and they back up their assurances of honesty with independent audits of the technology they use.

4. online gambling websites high quality design. A successful online gambling site will definitely have a high standard of display and graphic design. It will be eye catching and look great. They have to if they are going to attract players to hand over their credit card details.

5. Ease of entry. A gambling website usually has a free option to enter or at most they might ask for a very small upfront payment.

6. Website design. To get to the betting table it is usually a simple one click operation from the opening home page of one of the online gambling websites. The quicker you get to where you want to be the more confidence you will have of the operation.

In creating your site do not take your business trustworthiness for granted. Make sure that you provide every confidence to your visitor that they are entering a reliable site and can feel comfortable to gamble their money in safety.




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